Terms of service

Terms of Service

Last updated: November 8, 2026

Welcome to Prepared72. The terms "we", "us" and "our" refer to Prepared72, operated by TIKVEL (Calle Ochoa 8, Seville, Spain). We operate this store and website, including all related information, content, features, tools, products and services (the "Services"), powered by Shopify. These Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy and Refund Policy, describe your rights and responsibilities when you use the Services. By visiting or purchasing from the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Access and account

By using the Services you confirm that you are at least the age of majority in your place of residence. You are responsible for keeping your account information accurate and your login details secure.

2. Products and product use

We make every effort to display products, colors and descriptions accurately, but actual products may vary slightly. Our water filter straws are designed for use with freshwater sources only. They filter bacteria, parasites and sediment, but do not remove viruses, chemicals, heavy metals or salt, and must not be used with seawater, pool water or chemically contaminated water. Always follow the included instructions and any guidance from local health or water authorities. Our products do not replace professional emergency services or official instructions during an emergency.

3. Prices and orders

Prices are shown in your local currency where available and may change without notice. We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing errors. If we cancel an order after payment, we will refund you in full.

4. Payment

Payments are processed securely by our payment providers. You agree to provide current, complete and accurate purchase and account information.

5. Shipping and returns

Shipping is governed by our Shipping Policy, and returns and refunds by our Refund Policy, including our 30-Day Peace of Mind Guarantee.

6. Intellectual property

All content of the Services, including texts, images, logos and design, belongs to TIKVEL or its licensors and may not be copied or used without our written permission.

7. User content and comments

If you send us reviews, feedback or other content, you grant us a non-exclusive, royalty-free license to use, reproduce and publish it in connection with the Services. You confirm that your content is truthful and does not violate any third-party rights.

8. Prohibited uses

You may not use the Services for any unlawful purpose, to infringe the rights of others, to transmit malicious code, to interfere with the security of the Services, or to collect personal information of other users.

9. Third-party services and links

The Services may include links to or tools from third parties. We are not responsible for third-party content, products or services.

10. Disclaimer of warranties

Except as expressly stated and to the extent permitted by law, the Services and products are provided "as is" and "as available" without warranties of any kind. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

11. Limitation of liability

To the fullest extent permitted by law, TIKVEL shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or products, including misuse of products contrary to their instructions. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. This does not limit liability that cannot be limited by law.

12. Indemnification

You agree to indemnify and hold harmless TIKVEL from claims arising from your breach of these Terms or your violation of any law or third-party rights.

13. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Continued use of the Services means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rights that apply in your country of residence.

15. Contact

Questions about these Terms can be sent to velmora.ad@outlook.com.