Privacy policy

Privacy Policy

Last updated: November 8, 2026

Prepared72 (operated by TIKVEL, Calle Ochoa 8, Seville, Spain) runs this store and website, including all related information, content, features, tools, products and services (the "Services"). Shopify powers our store. This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services, or otherwise communicate with us. By using the Services, you acknowledge that you have read this Privacy Policy.

1. Personal information we collect

  • Contact details: name, shipping and billing address, email address and phone number.
  • Order and payment information: items purchased, order amounts and payment confirmation. Card details are processed by our payment providers; we do not store full card numbers.
  • Account information: if you create an account, your login details and preferences.
  • Customer support information: anything you include in messages to us.
  • Device and usage information: IP address, browser and device type, pages viewed and how you interact with the Services, collected through cookies and similar technologies.

2. How we use your information

  • To process and deliver your orders, send order and shipping updates, and handle returns and refunds.
  • To provide customer support and respond to your requests.
  • To send marketing communications if you have opted in (you can unsubscribe at any time).
  • To show you relevant ads on platforms such as Meta (Facebook and Instagram) and measure their performance.
  • To keep the Services secure, prevent fraud and comply with legal obligations.
  • To improve our products and website.

3. Cookies

We use cookies and similar technologies to run the store, remember your cart and preferences, analyze traffic and measure advertising. You can manage cookies in your browser settings and, where applicable, through our cookie banner or "Your Privacy Choices" page.

4. How we share personal information

We share personal information only as needed to operate our business, with: Shopify and other service providers (hosting, payment processing, fulfillment and shipping carriers, customer support, analytics); advertising partners such as Meta; authorities when required by law; and successors in the event of a business transfer. We do not sell your personal information for money.

5. International transfers

We are based in Spain and our service providers may process data in other countries, including the United States. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

6. Data retention

We keep personal information for as long as necessary to provide the Services, fulfill orders, comply with legal, tax and accounting obligations, and resolve disputes.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to opt out of targeted advertising or the "sharing" of personal information (including under U.S. state privacy laws such as the CCPA/CPRA). To exercise these rights, email us at velmora.ad@outlook.com. We will not discriminate against you for exercising your rights. You may also lodge a complaint with your local data protection authority (in Spain, the Agencia Española de Protección de Datos).

8. Children

The Services are not intended for children under 16, and we do not knowingly collect their personal information.

9. Security

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.

10. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

11. Contact

For questions about this policy or your personal information, contact us at velmora.ad@outlook.com or write to TIKVEL, Calle Ochoa 8, Seville, Spain.